Payment and Delivery Information

When will my order ship?

We aim to process and dispatch your order as quickly as possible.

  • Orders placed before 4 PM are usually dispatched the same day.

  • Standard dispatch time: 1–2 business days depending on item availability and order volume.

  • You’ll receive a confirmation email and Call once your order is shipped, along with a tracking info.

Shipping Metods Rate Max Charge
TCS 10% of order value PKR 2000
TCS, Signature Required 10% of order value + PKR500 PKR2000 + PKR500
In-Home Delivery PKR2000 per trip PKR2500
In-Home Delivery, Time-Specific PKR 3000 per trip PKR 3000

📍 Note: In-home delivery is currently available only in selected areas of Lahore.

Delivery time

Delivery timelines may vary based on your location and the selected delivery method:

  • Standard Delivery (TCS): 2–4 working days

  • In-Home Delivery (Lahore): 1–2 working days

  • Pre-orders / Out-of-stock items: Estimated time will be communicated separately

You’ll be notified at every step so you can plan ahead confidently.

Tracking

Once your order ships, you’ll receive a tracking number via email and Call.

To track your order status, you can also use the “Track Order” feature on our website.

We partner with trusted logistics services to ensure your items reach you safely and on time.

💳 Payment Methods

We offer multiple secure and convenient payment options:

  • Cash on Delivery (COD) – Available for orders under PKR 50,000

  • Credit/Debit Cards – Visa, MasterCard, and UnionPay accepted

  • Bank Transfer – Details will be shared at checkout

  • EasyPaisa & JazzCash – Available on request (Coming Soon)

All transactions are encrypted and secure, ensuring your information is protected at all times.